This course is designed for young school leavers and graduates who wished to have a career in cabin crew/air hostess operation.

Under this course, student will be introduces to the aviation world whereby an aircraft fly successfully from point of embarkation to disembarkation, announcing flight information, safety measures and other relevant matters or attending to requests of passengers on board of the flight, they’re required by the regulatory authorities to conduct passenger’s briefing and safety demonstration. This however must be in a clear and understandable tone.

Customer Regulatory Manager, modules trains students on how to deal with different types of customers and enhanced their communication and interpersonal skills, be able to take good care of passenger on their Aircraft from the time they embark and to the time they disembark the aircraft.

As safety precaution for takeoff and landing all carry on articles must be placed completely under the passenger’s seat, ensuring all safety and emergency equipments are up to the required standards in quantity and quality.

Course Outline:

• Customer Relationship Management CRM

This module trains students on how to deal with different types of customers and enhanced their communication and interpersonal skills, be able to take good care of passenger on their Aircraft from the time they embark and to the time they disembark the aircraft.

• Aviation

Embarkation & Disembarkation, Traffic Documents Check, Food & Beverage, Flight Announcements, Galleys, Storage Lockers, Flight Emergencies, Hijacking

•    Hospitality

Hotel Terminology, Food & Beverage (F&B), Front & Back Office, Housekeeping, Room Service, Registration & Reservation Formalities, Handling Complaints

•    English Speaking

Learning proper English, Grammar, Reading skills, Speech & Articulation, Role Play, Comprehension, Public Speaking & Presentation

•   Grooming

Hygiene, Make-up, Attire, Clothes, Accessories, Color, Appearance, Diet & Health

•    Travel Management TM

Geography – countries, cities, airports, capitals, codes, currency, and travel documents, Tim.

•  First Aid (Survival)  

 In order to attend to the injured or sick passenger, elementary knowledge of First Aid is an essential and mandatory requirement. Trained Medical Personnel will impart this training in how to deal with medical emergencies during flight

• Swimming (Survival)  

 The mandatory part of the training where you will learn to swim in order to save yourself as well as the lives of the passengers

• In flight Service Training in Aircraft (Mock) Simulator Training

 Part of the practical training where you will be trained in all the functions that you would be required to perform in actual daily routine on a flight including preparing for landing & taking off, safety features & equipment, handling emergencies.

COURSE STRUCTURE:

Cabin crew course is available in classroom lecture & practical based training.

ELIGIBILITY 

• Hsc, a good understanding of English language, world geography & basic mathematics.
• Height: Min 158 cm Males/Females
• Weight Should Be Proportional To The Height
• Kind Personality
• Proficiency In English, & One Regional Language
• Clear Vision / Clear Skin
• Physically Fit

COURSE REQUIREMENTS

• Candidate must be 18 years or above
• Higher Certificate (OND,NCE,HND,BSc)
• Excellent English skills and any other language.

 

CAREER/JOB OPPORTUNITIES

Domestics/International Airlines, Private Carriers/Airlines, Airport, Traffic Assistants, Revenue Accountants, Airport Operation Executives, Ground Handling Executives, Check-in and Ticketing at the airport, Travel Divisions, Oil Companies, State/Federal Government.

 

CERTIFICATION

Upon Successful completion of training and students passed all the corresponding examinations, Nigerian Civil Aviation Authority NCAA will examine successful candidate and issue license to operate as a professional.

Course Duration: 12 weeks (3Months)